Molex partnered with Celonis to transform its global supply chain, significantly improving operational efficiency and boosting purchase order confirmation rates from 30% to 90%. By leveraging the Celonis Process Intelligence Platform, the company has gained end-to-end visibility across its complex operations—eliminating inefficiencies and enabling smarter decision-making.
From Limited Visibility to Real-Time Process Intelligence
Previously, Molex relied on manual processes and fragmented data, which often led to delays and supply chain disruptions. However, by adopting Celonis, the company has transitioned to a
data-driven, real-time operational model. As a result, Molex can now identify root causes of inefficiencies and proactively address bottlenecks, ensuring smoother and faster supply chain performance.
Building a Digital Twin for Smarter Operations
A key breakthrough in this transformation is the creation of a “digital twin” of the supply chain—a dynamic, real-time system that mirrors actual operations. The digital twin has enabled Molex to standardise workflows across global operations, improve process transparency and accountability and generate reliable, structured data to support AI initiatives. The company now operates with greater agility and precision.
Tangible Gains in Efficiency and Automation
The implementation of process intelligence has delivered measurable results:
*Purchase order confirmations increased from 30% to 90%
*87% of invoices are now processed automatically
*Warehouse efficiency improved by 10–15%
These improvements highlight how data-driven automation and AI integration can significantly enhance supply chain performance.
Strengthening the Foundation for AI Adoption
Importantly, these gains stem from building a robust data foundation enriched with process context. This allows AI tools to operate more effectively, delivering faster and more accurate insights. MJ Patil, Director of Process Excellence at Molex, explained, “Process Intelligence is the heart of our digital transformation and the engine behind our AI journey. Earlier, siloed data made it difficult to identify issues. Now, we have complete visibility, enabling smarter and faster decision-making.”
Real-Time Insights Drive Better Decision-Making
With Celonis, Molex has achieved real-time visualisation of its operations, significantly reducing time-to-insight. Tony Gainsford, Senior Director, Supply Chain at Molex, added, “It’s like placing an MRI or X-ray on top of your ERP system. Celonis allows us to scan the entire process end-to-end with a single click, providing unmatched visibility.”
Turning Process Intelligence into Competitive Advantage
According to Alex Rinke, co-CEO and co-founder of Celonis, Molex’s success demonstrates the value of process intelligence as a strategic asset. “Many organisations struggle to realise returns from AI because the technology lacks business context. By grounding AI in process intelligence, Molex is not just solving problems—it is reinventing its operations,” Rinke said.
A Blueprint for Future-Ready Supply Chains
The partnership between Molex and Celonis underscores how AI, automation, and process intelligence can work together to drive transformation. By building a strong digital foundation, Molex is not only improving current performance but also positioning itself for a more intelligent, resilient, and scalable supply chain management. As reported by manufacturingtodayindia.com, the transformation serves as a compelling model for companies aiming to unlock the full potential of AI in supply chain management.
